Privacy Policy
Emily's Enterprise Insight Ltd explains how we collect, use and protect personal data when we provide data intelligence and business insights services.
Effective from 21 February 2025. Written for people in the UK.
Clear rules. Calm reading.
- Data controller: Emily's Enterprise Insight Ltd
- South Oxfordshire, Reading
- UK GDPR aware
- Human support available
Your data has a purpose.
We collect only what helps us deliver work, respond to people and meet our legal duties.
Information you provide
This may include your name, work email, organisation, phone number and the details you put in a message or project brief.
Information from use
Our website may record technical details such as IP address, browser type, pages visited and approximate visit times through essential logs.
Why we use it
We use personal data to answer enquiries, scope and provide services, manage our relationship with clients, improve our website and keep records required by law.
How we protect it
Access is limited to people who need it for their work. We use sensible access controls, secure systems and review our handling practices as the business changes.
How this policy works.
Lawful bases
We rely on contract when personal data is needed to discuss or provide agreed services. We may rely on legitimate interests for sensible business administration, service improvement and direct contact with professional contacts, with safeguards for your rights.
We use consent where the law requires it. We may process information to comply with a legal obligation and to establish, exercise or defend legal claims.
Sharing and retention
We may share relevant information with carefully selected providers that support hosting, communications, accounting or professional advice. They must protect the information and act on our instructions where they process data for us.
We keep information only for as long as its purpose, our client agreement or legal records require. We then securely delete it or remove identifying details.
Privacy should feel practical.
“You can ask what we hold, why we hold it and who receives it. We will explain the answer in plain English.”
“If something is wrong, tell us. We will check the record and take the right action.”
Four promises we can keep.
Access and accuracy
We help you access personal data and correct information that is inaccurate or incomplete.
- Identity checks protect your account.
- We respond within the legal timeframe.
- We explain any lawful restriction.
Deletion and restriction
You can ask us to erase data or limit how we use it in circumstances set out by UK GDPR.
- Some records must remain for legal reasons.
- Restricted data stays protected.
- We tell you what happens next.
Objection and portability
You may object to processing based on legitimate interests, especially where your circumstances make the use unsuitable.
- Marketing messages include an opt-out route.
- Portable data is supplied where applicable.
- We assess objections fairly.
Questions, answered.
Who is responsible for my personal data?
Emily's Enterprise Insight Ltd, Grobler's Way, South Oxfordshire, Reading, RG4 5LS, United Kingdom, is responsible for the personal data covered by this policy.
Do you sell personal data?
No. We do not sell personal data. We share relevant details only where needed for our work, legal duties or trusted service providers.
Can I withdraw consent?
Yes. Contact us to withdraw consent at any time. This does not affect processing that took place before withdrawal or processing based on another lawful basis.
How do I raise a concern?
Contact Emily's Enterprise Insight Ltd first so we can investigate. You can also complain to the UK's Information Commissioner's Office at ico.org.uk.
Can this policy change?
Yes. We may update this page when our services, systems or legal duties change. The effective date above shows when the current version began.
Talk to Emily's Enterprise Insight Ltd.
Send a privacy request or ask how your information is handled. Please avoid including sensitive details in this form.
You can also write to [email protected] or call +44 7911 017239.